Når løbende forbedring ikke er godt nok. Hvordan tackler vi wicked problems?

Gå-hjem-møde 7. december 2009.
Hos SCKK, Kristen Bernikows Gade 4, 2. sal, 1105 København K.

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SCKK (pdf)

Er du forandringsagent i staten, og er du i dit arbejdsliv stødt på meget sejlivede problemstillinger – ”wicked problems” – som krævede radikal innovation eller tænken ud af boksen? I samarbejde med Mandag Morgen stiller vi skarpt på metoder og værktøjer til at tackle innovationsudfordringer. Vi deler erfaringer på tværs af statens institutioner.

When continuous improvement is not enough – sharing insights on how to tackle wicked problems.

Wicked problems are problems that competent change agents have tried to address for years without success. Problems that require radical innovation or thinking “outside the box”.

Know how of change agents
A recent survey conducted by Monday Morning pointed to the fact that many public sector leaders find thinking outside the box a major public sector challenge.

One of the reasons for this may be that methods, approaches and tools required to innovate are not sufficiently integrated into the knowledge and know how of change agents.

Innovation
The purpose of this masterclass is to present two different approaches to innovation and share knowledge and experiences among change agents of the state sector. The results of this masterclass will serve as input to Monday Morning Innovation Event on the 27th of January, which is co-sponsored by SCKK.

Who can participate
The masterclass will be conducted in English. It is open to change agents of the state sector. Project managers of innovation projects supported financially by the former Change and Development Fund (Udviklings- og Omstillingsfonden) will receive a personal invitation.

Programme

14.30-14.45: Intro: Welcome and presentation of the programme by Hanne Dorthe Sørensen, General Director, SCKK.

14.45-15.30: Positive Deviance (PD), an asset based approach to tackle wicked problems by Mark Munger, senior consultant, Valeocon, US

15.30-15.50: Break

15.50-16.20: Co-creation of new solutions for the public sector – involving citizens and businesses in tackling wicked problems by Jakob Schjørring, project manager, MindLab

16.20-17.05: Living University – sharing insights and experiences on tackling wicked problems facilitated by Mark Munger

17.05-17.20: Extro – introduction to Innovation Event organised by Monday Morning on the 27th of January 2010 by Lars Jannick Johansen, COO, Monday Morning.

If you want to read more
www.mind-lab.dk/

Article: Your Company's Secret Change Agents (PDF, 12 sider) by R. T. Pascale and J. Sternin, Harvard Business Review, www.hbr.org